EXAM CGEIT STUDY GUIDE | VALID CGEIT VALID BRAINDUMPS EBOOK: CERTIFIED IN THE GOVERNANCE OF ENTERPRISE IT EXAM 100% PASS

Exam CGEIT Study Guide | Valid CGEIT Valid Braindumps Ebook: Certified in the Governance of Enterprise IT Exam 100% Pass

Exam CGEIT Study Guide | Valid CGEIT Valid Braindumps Ebook: Certified in the Governance of Enterprise IT Exam 100% Pass

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ISACA Certified in the Governance of Enterprise IT Exam Sample Questions (Q116-Q121):

NEW QUESTION # 116
An enterprise's board of directors has determined that IT is not sufficiently supporting its corporate objectives, and has established a committee to address this problem. Which of the following should be the committees FIRST action?

  • A. Specify IT human resource performance measures.
  • B. Implement a continuous improvement plan.
  • C. Create an IT strategic plan.
  • D. Develop a service level management plan.

Answer: C

Explanation:
This should be the committee's first action, as it will help to define how the IT function supports and enables the overall business strategy and objectives of the enterprise1. An IT strategic plan is a document that outlines the vision, mission, goals, and initiatives of the IT function, as well as the resources, processes, and metrics required to achieve them1. By creating an IT strategic plan, the committee can align IT with business needs and expectations, optimize IT investments and resources, manage IT risks and opportunities, and deliver value to the stakeholders1. Creating an IT strategic plan can also help to communicate and demonstrate the role and contribution of IT to the enterprise's success, and to gain the support and commitment of the board of directors and senior management1.
The other options are not as important or effective as creating an IT strategic plan, as they are either specific solutions or outcomes of the IT strategic plan, but not comprehensive steps. Implementing a continuous improvement plan may help to enhance the quality and efficiency of IT services and processes, but it may not address the root cause or causes of IT not sufficiently supporting the corporate objectives, which could be related to other factors, such as strategy alignment, value delivery, resource management, or risk optimization2. Specifying IT human resource performance measures may help to evaluate and improve the skills and productivity of IT staff, but it may not address the root cause or causes of IT not sufficiently supporting the corporate objectives, which could be related to other factors, such as stakeholder engagement, communication, collaboration, or feedback3. Developing a service level management plan may help to define and monitor the expectations and agreements for IT service delivery between IT providers and customers, but it may not address the root cause or causes of IT not sufficiently supporting the corporate objectives, which could be related to other factors, such as business requirements, customer satisfaction, innovation, or agility.


NEW QUESTION # 117
Which of the following areas concentrates on optimizing expenses, and providing the value of IT?

  • A. Risk management
  • B. Strategic alignment
  • C. Resource management
  • D. Value delivery

Answer: D


NEW QUESTION # 118
Which of the following is a way of delivering value to customers by facilitating outcome that customers wish to get without the control of specific costs and risks?

  • A. Processes
  • B. Service
  • C. Functions
  • D. Service Desk

Answer: B


NEW QUESTION # 119
The board and senior management of a new enterprise recently met to formalize an IT governance framework.
The board of directors' FIRST step in implementing IT governance is to ensure that:

  • A. a portfolio of IT-enabled investments is developed.
  • B. IT policies and procedures are defined.
  • C. IT roles and responsibilities are established.
  • D. an IT balanced scorecard is implemented.

Answer: C

Explanation:
The first step in implementing IT governance is to ensure that IT roles and responsibilities are established.
This means that the board of directors should define the authority, accountability, and decision rights of the key stakeholders involved in IT governance, such as the board itself, senior management, business units, IT function, and external parties. By doing so, the board can ensure that IT governance is aligned with the enterprise governance and strategy, and that IT performance and value delivery are monitored and evaluated. Establishing IT roles and responsibilities is also a prerequisite for defining IT policies and procedures, developing a portfolio of IT-enabled investments, and implementing an IT balanced scorecard.
References := CGEIT Exam Content Outline, Domain 1: Framework for the Governance of Enterprise IT1; COBIT 5: Enabling Processes, chapter 4, section 4.1.12; Improve IT Governance to Drive Business Results


NEW QUESTION # 120
A global enterprise is experiencing an economic downturn and is rapidly losing market share. IT senior management is reassessing the core activities of the business, including IT, and the associated resource implications. Management has decided to focus on its local market and to close international operations. A critical issue from a resource management perspective is to retain the most capable staff. This is BEST achieved by:

  • A. ranking employees across the enterprise based on length of service.
  • B. ranking employees across the enterprise based on their compensation.
  • C. retaining capable staff exclusively from the local market.
  • D. reviewing current goals-based performance appraisals across the enterprise.

Answer: A


NEW QUESTION # 121
......

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